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Pimsleur Language Programs Customer Service

Contact Customer Service at SimonSays.com

For questions about an order you have placed on SimonSays.com, please complete our customer service form.

Defective Products

If you purchased damaged or defective product from a source other than SimonSays.com, please return the product to place of purchase.

To notify us about damaged or defective products that you have purchased from SimonSays.com, please complete our customer service form.


CD-Roms

For question regarding CD-ROMs, please email us at: support@ssi.teksupport.com.


Pimsleur Language Programs

For questions about a Pimsleur order you have placed on Pimsleur.com or SimonSays.com, please complete our customer service form.

For other questions regarding Pimsleur Foreign Language Programs, please contact Pimsleur customer service representatives at (800) 831-5497 or via email at pimsleur@simonandschuster.com. They can answer your questions about learning a new language, advise you about which program is best for you, as well as take your order. They can also help you replace any missing or broken tapes or compact discs.

For all other questions, please complete our Feedback form.